Cancellation policy
We understand that life can be unpredictable and plans may change. To ensure fairness and respect for both our clients and practitioners, please take note of our cancellation terms below:
Cancellations and Rescheduling
- We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your session.
- Cancellations made with less than 24 hours’ notice will incur a 50% cancellation fee.
- No-shows or cancellations made within 2 hours of your appointment will be charged 100% of the session fee.
Late Arrivals
If you arrive late, your session may be shortened to ensure the next client’s appointment can begin on time. Full session fees apply.
Workshops and Group Sessions
For group meditation or mindfulness workshops, we require 48 hours’ notice for cancellations or changes. Refunds or credits cannot be issued for late cancellations or non-attendance.
Illness or Emergencies
If you are unwell or facing an emergency, please contact us as soon as possible. We’ll do our best to accommodate you with compassion and flexibility where we can.
Thank you for your understanding and cooperation as it helps us maintain a calm, respectful, and balanced experience for everyone.
